Professional Coaching

For anyone wishing to excel in life, in business or at work and to achieve its full potential while respecting his or her values.

Management Coaching

Programs that allow your managers and leaders to understand their roles and responsibilities as a team coach.

Training Program

Innovative training workshops that promote open conversations on common themes and create synergy within the team.

Featured articles

The Leader's 7 Essential Behaviors - 3rd behavior
The Leader's 7 Essential Behaviors - 3rd behavior
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Congratulations to the Canadian Sales and Customer Service Team at BBH Group!
Congratulations to the Canadian Sales and Customer Service Team at BBH Group!
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Testimonials

Meeting and working with the talented and knowledgeable Ghislaine Labelle as a personal coach, has been the most positive and impactful experience I have had this year. Ghislaine possesses the rare gift of being able to coach others and for this we can all be very grateful. I encourage others to consider this rewarding path.

J.V.

Corporate Account Manager, Rocktenn

It was interesting for me to see how my time was actually spent, I was also pleased as a manager to be able to offer this workshop to my team. These revelations were quite valuable to me, and I believe that all of my team can apply these distinctions at work and at home, thank you Ghislaine for caring!

Litsa Kouroumalis, Directrice des Achats

Bristol-Myers Squibb Pharmaceutical Group.

Meeting you was one of the most wonderful events in my experience as a manager. Being responsible for a group of over 20 people, and having to manage a number of conflicts, I highly value the support you have given me. Your professionalism, your availability, your ability to listen, and your advice have all been greatly appreciated.

Once again, thank you, Ghislaine.

Danielle Dumouchel

Loto Québec

My experience with Ghislaine has proven to be highly valuable and was a definite major change in my professional as well as my personal life. I was able to achieve the next step in my career i was loooking for.”

Benoit Rodier, General Director

Toromont-Cimco Réfrigération

Ghislaine is great motivator and very energetic. She gets you to step out of the forest and look at your perspective in different ways. I absolutely recommend her services.

André St-George, Sales Manager

Southern Graphics Systems

As a result of the Professional Selling program delivered by Ghislaine Labelle, I set up a meeting with one of my clients, to apply the 8-Step Consultative Selling Approach and landed a $25,000 sales along with the opportunity to present our partnership program for the New Year. This course is well worth the investment of both time and money!”

B. Corrin

Tenaquip Ltd

Ghislaine has been very helpful in helping me grow as a Business Leader (a new role for me), especially in the approach of building from the foundation up, and managing people.

Marc De Laplante

Emballages SPECTRUM Packaging Inc

Thank you for the very good training program. You have contributed to us by adding new tools in our tool box which will enable us to differentiate ourselves from our competition and to close much more additional sales. Keep up the good work !

Terry

Sanimax

I recommend Ghislaine to all sales professionals who wish to improve their approach. In fact, Ghislaine opened my horizons in perfecting  my consultative selling skills,  thanks to my coaching sessions with her.

Sébastien Baril

SGS

"I had the pleasure of working with Ghislaine on many training sessions in three companies I worked for as an Human Resources Director. Her skills in Sales Management were greatly appreciated and we got mesurable results in our sales initiatives. She is also strong in teambuilding expertise and has coached many executives in their roles as leader. She was a great added value.”

Josée Brunet, Directrice des ressources humaines

Camfil Farr

I was impressed with how Ghislaine really helped participants to put their previous sales knowledge and new concepts into a process to generate more predictable and repeatable results. Thank you Ghislaine! I highly recommend Ghislaine to see how she can help your team.

Michelle Cain

Cain Sales Soutions

Thank you very much for a course that was extremely enlightening and will have a profound affect on all of us. Certainly the delivery made a huge difference, thank you.

Peter Sancho

Total Logistics Partners TLP

As a result of your "exceptional" approach and knowledge pertaining to sales, you give me inspiration and I look forward to implementing your suggestions.

Deborah Fregonese

Vins Plastics Limited

Professional Selling Private Program: I would like to take this opportunity to thank you for the precious advice that you have given me. With some study and more practice, this training will improve my professionalism with my clientele.

Robert Petit

Robert Petit

Pioneer Hi-Bred

Professional Selling Private Program : I would like to thank you for the wonderful moments spent in your company. I am certain that all that I have learned during the program, will not only contribute positively in my work, but also with my family and in my life in general. Hoping that our paths will cross again in the future, so that I may keep on improving during my ongoing journey.

Sincerely, Sylvain Doré. T.P.

Sylvain Doré

Pioneer Hi-Bred

I simply want to thank you for iyour wonderful book " À La Découverte de Soi".  I took a lot of notes, and I read it in two days, the book is just too interesting!
I am newly retired, but I have many projects and your book is helping me a lot.  Gratitude, and please continue your wonderful work!  F. Thuot, Quebec, Canada

Francine Thuot

Quebec Canada

Ghislaine is a well seasoned professional and her biggest quality is her passion for human beings. Our meetings during the training program: " The Power of Leadership" allowed us to build a stronger bond within our team which will help us to have a much more efficient team synergy. I have the privilege to work with team members who participated 100% in this program, which allowed us to learn more about each other. I will always remember this great training program and more precisely all of the team members' sharings that you encouraged and stimulated. Thank you!

Robert Sévigny

Vice-President, General Director, Carquest Canada

Program: Professional Consultative and Strategic Sales Program

Excellent Program!

Claude Joannette

ISN Canada

Professional Consultative and Strategic selling program:

" I was pleasantly surprised of the contents of this training program. Very relevant. I would have loved to have even more time!"

Andrée-Anne Vachon

ISN Canada

Professional Consultative and strategic sales program:

" Very relevant presentation which was greatly appreciated by our sales Team. I am convinced that all of the learning will be put into practice"

Benoît Noël, Vice-Président ventes et marketing/

Vice-President, Marketing and Sales ISN Canada

Professional Consultative and Strategic Selling program:

" Very good training program, even for someone who has no sales experience"

Dominic Proulx

ISN Canada

Professional Consultative and Strategic Selling program:

Excellent flow with a conscientious effort for the participants comprehension

Jean Paul Soucie

ISN Canada

Professional Consultative and Strategic Selling program:

"Overall very good sessions, very informative and very useful!"

James Valsamos

ISN Canada

"This is very pertinent training and this will definitely help me in the future. Everyone should take this training program"

Programme de formation " La Synergie D'équipe une affaire de sens"!

Kaeser Canada

" Very good training program and very much appreciated the practicality and the realism"

Programme de formation " La Synergie D'équipe une affaire de sens"!

Kaeser Canada

Program: " Team Synergy making it make sense!"

" I can hardly wait apply the contents of this training program"

Dominic Fournier

Kaeser Canada

" I very much appreciated the facilitator's energy and positive reinforcement"

Programme: " La Synergie d'équipe une affaire de sens!"

Kaeser Canada

Program: " The Power of Authentic Leadership"

" Very interesting.  Session time went too fast.  Great Job!"

Crystal Boudreau

Parts City Auto

Program:  " The Power of Authentic Leadership"

" Very interesting and very motivating!"

Garry Cowan

Parts City Auto

Program: " The Power of Authentic Leadership"

" Excellent training session"!

Clinton Wall

Parts City Auto

Program: " The Power of Authentic Leadership"

" Excellent Presentation"!

Thomas O'Brien

Vast Auto

Program: " The Power of Authentic Leadership"

" Much of the training material gave a " why" as to how we deal with our customers"

Arnold Hicks

Vast Auto

Program: " The Power of Authentic Leadership"

" Very interesting facilitator, Bravo!"

Sophie Fortin

Parts City Auto

Program: " The Power of Authentic Leadership"

" Very interesting and very dynamic"

R. Allain

Parts City Auto

This week, I had the chance to meet with many of the participants from your recent training program. I heard nothing but praise on your behalf. We are very much looking forward to working with you again in the near future. Thank You!

Robert Lefebvre

Pioneer Hi-Bred

Thank you for your excellent training program! All of your suggestions will be very useful to me and I can hardly wait to practice with them! Your are a model to follow! Thanks again...

Alexandra Tousignant

Pioneer Hi-Bred

Very well presented!

At first I was not confident I would gain anything from this training. But after only 20 minutes into the program, I knew that I could gain a lot. Great Job and well done! This training was fun, informative, and very helpful!

Professional Selling Private- Program

Hi Ghislaine,

I found your book at Renaud-Bray.  I love it!  We can feel your passion and your integrity.
Full of beautiful truth principles.
Bravo!  Your book will help a lot of people!

Michel Lavoie, Coach.

Michel Lavoie, Coach

Coaching MCL

Ghislaine is a sales professional who knows how to communicate and inspire her audiences in using a more efficient, professional and consultative sales approach. A facilitator of high integrity who applies all of the theory and material that she shares.  She is a very strategic and important ingredient within a high performance recipe for developing business.

Robert Sevigny, VP Ventes Nationales

VP Directeur Général- Carquest Canada

I have had the chance of being coached by Ghislaine on two occasions. I strongly recommend her services. Her ability to make things simple, but yet, build strong and elaborate foundations are second to none. Should you retain her services, you will notice that she will captivate the attention of those who are in contact with her and adapt her vast experience to the specifics of your business model.  I am looking forward to another seminar with her!

François Leblanc, Adjoint Qualité et Ventes

Fonderie Lemoltech

I want to thank you for your work that is always done with professionalism, competence and commitment. I wish you much success in your professional life and may it bring you much happiness.

Régis Quezado, Gestionnaire des approvisionnements

Pharmalab

It has been an absolute privilege to have worked with you over the past years. From our very first meeting, I could tell that you were great at sales however I picked up something else, a wonderful and very special person behind this great sales woman.  You have a marvellous aura full of light and compassion, and I am absolutely certain that I am not the only person to have noticed among the countless others, that have had the fortunate chance of meeting you. With our experience in this industry, we hear often the phrase " everyone is replaceable", however, I find myself not at all in agreement when it comes to you, you are in fact irreplaceable!

Tama Marino, Directeur des approvisionnements

Pharmalab

Il was a great pleasure working with such a professional lady.  Always smiling and of good humor! With you, all prolblems became small and easy to resolve. It is not every day that we meet someone like yourself. You are a wonderful and remarquable woman, it was such a great pleasure de know you and work with you. I wish you much success and am looking forward to seeing you again!

Amira Sassi, Spécialiste assurance-qualité

Pharmalab

I had the pleasure of being coached by Ghislaine. 

The tools given and well explained, are an absolute must to succeed in management.

Ghislaine has a very effective and personable approach to coaching.  I am very glad to have met her.

Kosta Pavlakos

Kaeser Compressors

I have 70 pages left to go in my reading of Le Leadership de coeur.  This book reminded me of good practices that I used to apply instinctively during my young career as a leader.

These practices had brought positive results amongst my coworkers as well as my employees.  I am now conscious that I forgot about them with time, as I was more concentrated on efficiency and performance.

The heart takes care of the performance aspect, we need to take care of our people.

This book served as a great reminder for me.

Robert Sévigny

LGM

Thank you for this book that goes straight to the heart:  Le Leadership de Coeur

A book that gives us answers. This book spoke to me, and is very profoundly enriching, especially the tools on how to better manage ourselves.
Being at peace and comfortable with ourselves, radiates an energy that communicates strongly.

Thank you! Line Blanchette of Quebec

Line Blanchette

From Quebec

Thank you dear Ghislaine. Thank you for your generosity, your time, your smile, your listening and your kind words.
You were a lighthouse for me, because you succeeded in shedding light on past events, you also enlightened my thoughts and my inner conversations.
Thanks to you, I feel so much better about who I am. I am now more connected with my values, with who I truly am, with what I want and what I am worth!
I now feel well armed and confident in creating my future. You are an angel, please accept this gift that will brighten your days, and will remind you always of all of the good you do for others.  
With affection, Claudia C. Cantin

Claudia C. Cantin

Radio Canada

Mrs. Labelle, I did not simply read your book.  I devoured it! It is so interesting and it inspires me to continue to believe in my convictions. It allowed me to reflect on my present leadership style and how I can improve this in order to be a more effective leader for my team. I underligned and wrote down my own reflections.  I absolutely adored this book.  I can hardly wait for your next one!

Annie Boucher, Captain, Fire department.

Annie Boucher

Jean Lesage International Airport in Quebec

The Team Synergy program and training was very enjoyable and useful!

Harold Wagenknecht- Président

President, Kaeser Compressors

It was a great pleasure to have met Ghislaine during the Team Synergy program and workshop.  Excellent trainer and person!

Gianni Bucciarelli, Contrôleur

Controller- Kaeser Compressors

The Team Synergy program and workshop was amazing!  This brought the group closer and gave us the tools to work on.

Saulina Oliveira, H.R. Manager

Kaeser Compressors

The " Team Synergy" program is a very good program. I felt the energy being positive in the entire team. I am certain we will communicate differently moving forward.

Kosta Pavlakos, Service Manager

Kaeser Compressors

Thank you for the very informative session and in helping us in our development as leaders.

Participant at Kaeser Compressors

Kaeser Compressors

This program will be very useful for me in how to coach my team!

Participant de Kaeser Compresseurs

Kaeser Compressors

Training program: " Comment développer une expérience client inoubliable?

Very satisfied with the entire program.  This training helps us in gain a better understanding of our customers needs.

Raddy Calla

Comerco Services Inc.

Program: " Comment développer une expérience client inoubliable?

Very good contents and program!

Nathalie Rios

Comerco Services Inc.

Training Program: " Comment développer une expérience client inoubliable?"


This faciliator is very dynamic and is very good in transmitting the information

Josée Marquis

Comerco Services Inc,.

Very interesting and captivating!

Program: " Comment développer une expérience client inoubliable?

Comerco Services Inc.

Very interesting and helpful. I will use this in my day to day!

Programme: " Comment développer une expérience client inoubliable?

Comerco Services Inc.

I am very satisfied with the recent training program received: " Professional Consultative sales techniques" , now it is up to me to put all of this into practice!

Charles Lapierre

Toromont Cimco

I recently received the " Professional and Consultative sales program".  Very good!  This is useful for all people who work with customers.

Hugo Barabé

Toromont Cimco

Endowed with great professionalism and many years of experience in managerial coaching and sales teams training; Mrs. Labelle accompanied many members of our management team with individual coaching and facilitated different training programs and workskhops to many of our different teams. We were able to appreciate Mrs. Labelle's great competencies as well as her wonderful personality which makes her a very pleasant person to work with.

Whenever the opportunity presents itself, I never hesitate to recommend Mrs. Labelle's work, who has always been appreciated.

Long life to Coaching Vision Action!


Lisette Guertin, Directrice Administrative CRHA/CHRP- Ressources Humaines

Administrative & H.R. Director, Toromont Cimco Refrigeration

Since our collaboration through coaching and training sessions received from Mrs.Labelle, we have succeeded in creating a dynamic, effective and performant team environment which allows us to surmount our significant growth challenges within a very competitive and intense context in both our market as well as our human resources. 

It is easy nowadays to get lost in the turbulence of numerous tasks as well as the incredible speed in which we receive communications.  These training sessions allow us to take a step back and take the time to validate if we are still on the right track.

Sébastien Castonguay- Directeur Général Est du Canada

Toromont Cimco Refrigeration

Program: The Power of Authentic Leadership

" I very much appreciated the training, the facilitator masters her course materials"

Programme: " La Puissance du Leadership Authentique"

Vast Auto

Program: " The Power of Authentic Leadership"

" Very good and interesting training on how to improve team values"

Programme: " La Puissance du Leadership Authentique"

Vast Auto

I just finished your book " À la découverte de soi".  I most appreciated your life experiences and the manner in which you reacted to all of these great challenges. I am 56 years of age, and these past years have been very difficult for me but so enriching... after fighting breast cancer and going through a seperation, I now see life with new eyes and appreciate all books that address personal growth and self-development, etc. that I had the privilege of reading, each of these helped me every time.

Your book has given me more important keys.  I was especially impressed by your last chapter addressing the power of gratitude.  When I happen to doubt or begin worrying about the future, this book will always be there to remind me.  Thank you for these words which I intend to read over again every once in a while.

Muriel Cathodeau

Muriel Cathodeau, Gérante

Swatch Stores

The coaching program allowed me to greatly improve my priority and time management skills as well as significantly increase my efficiency at work.

Ghislaine helps us validate certain interrogations that we have as well as stimulate our growth in both our business and personal lives.

Her guidance, her listening skills as well as her availability are exemplary. I recommend without hesitation her services.

Patrick Letarte ing.

Branch Manager, Toromont Cimco

My initial expectations towards the coaching program could be summarized as wanting to improve and become more efficient in my professional tasks. That is exactly what I obtained with Ghislaine's coaching. But as a bonus, the lessons learned also apply in my personal life.

During this journey and certain reflexions concerning my values, discovering who I truly am, becoming more aware of my strengths and weaknesses, I received many tools
that all helped me improve all of the following:
- My time management
- My relationships with work colleagues and employees
- Business development strategies and improved customer relationships
- And in the end, and most importantly a better " management" of my personal life.

It now belongs to me to put in the efforts and commitment so that I may attain my professional and personal life objectives in the future.


Vincent Harrisson ing. M.Sc.

Team Leader, Toromont Cimco

This training is very interactive, which makes us participate with a lot of fun!

Excellent training program, thank you!

Guy Nougué, Représentant technique

Toromont Cimco

" The Power of Leadership" workshop: " Thank you Ghislaine for your implication in making this training dynamic and very enriching thanks to all
of the great examples shared due to your your vast business experience!"

Pierre Breault

Beauregard et Breault. cpa

Overall, very good training program. Learned  a lot of new Leadership techniques.

Raul Campean

Regional Director Operations Carquest Canada

I very much appreciated the group's dynamic participation and your capacity Ghislaine to make sure that the entire group
particpated.  Quite an accomplishment for this type of training being delivered virtually!

Réjean Lortie

Director of partner stores Carquest Canada

Very good training program with very relevent subjects. Clear presentation et objective paticipation from our Coach.

Mario Pageau

Regional Director Operations Corporate stores Carquest Canada

A very good training program which has shown us how to work with different personnality types of people.  Thanks for all Ghislaine!

Martin Pelletier

Regional Director Operations Corporate stores Carquest Canada

Ghislaine, you are an excellent coach and I had great pleasure in working with you.  I obtained a lot of value in participating in the " Power of Leadership" program.
You have contributed to my development and the tools received will enable me to improve my approach, emotional intelligence and will widen my horizons.

Lucian Jurca

Director of Operations Carquest Canada

" How to create an abundance of time workshop":  Very good presentation!

Mario Pageau- Directeur Régional des Opérations

Regional Director Operations Corporate stores Carquest Canada

" How to create an abundance of time workshop" : This workshop was very pleasant and very constructive

Participant Carquest Canada

Carquest Canada Participant

" How to create an abundance of time workshop" : Super training session. Can hardly wait to apply these tools when managing my priorities. Many thanks!

Participant Carquest Canada

Carquest Canada Participant

"Consultative and strategic professional selling program"

Great Facilitator!  Thank you Ghislaine

Réjean Desroches

Carquest Canada

"Professional consultative and strategic selling program"

Very interesting and very well facilitated!

Joel Bessette

Carquest Canada

The Power of Leadership Program:

" Great program and great Team Building Activity"

Kosta Pavlakos

Kaeser Canada

" Excellent program with tools that I can use immediately"

Cameron Dowall

Kaeser Canada

The Power of Leadership program

" A program filled with revelations and an amazing Teambuilding activity"

Saulina Oliveira

Kaeser Canada

The Power of Leadership Workshop:

" The presenter and presentation exceeded my expectations"

Mathieu Tardy

Kaeser Canada

Program: Professional consultative and strategic sales techniques

" Excellent facilitator, very knowledgeable and experienced in her field of expertise"

Daniel Côté

Toromont Cimco Réfrigération- Director Service Department

Program: Professional Sales consultative and strategic sales techniques

" Thank you very much for all of the information and sales tactics"

Daniel Crescenzo

Toromont Cimco Réfrigération

Program: Professional consultative and strategic sales techniques

" Very constructive, I recommend this program to all who strive to excel in sales and customer service"

Hugo Barabé

Toromont Cimco Réfrigération

Program: Professional consultative and strategic sales techniques

" Very realistic information and program"

Connie Di Vincenzo

Toromont Cimco Réfrigération

Individual Leadership and Management Coaching Program:

I had the pleasure of working with you during this past year.  Your exceptionnal competencies and your professional approach made me grow enormously.

During our collaboration, I was impressed with your capacity to help me find and implement solutions to my work and personal challenges that life in general put on my path.

Your active listening and empathy, enabled you to clearly identify my needs.  I am convinced that you would be a precious asset for any person wanting to grow and improve not only professionnally,  but also personally.

For all of these reasons, I warmly recommend you without reservation.

Stéphane Bourget

Toromont Cimco Refrigeration- Service department Manager