Our training workshops

Creating an abundance of time

Never have enough time to get everything done? You simply need to be better organized and to define your priorities.

Plan your work and work your plan. Objectives are dreams planned out.

This may sound easier said than done.

You will learn to:

• Eliminate false beliefs about time management;
• Identify the imbalances in the way you manage your time;
• Learn to tell the difference between what's a priority and what's merely important;
• Set your priorities, daily;
• Become aware of time-management tools that can help you;
• Eliminate stress due to a chronic lack of time;
• Create an abundance of time FOR YOU!

This workshop includes:

The seminar;
Coaching materials;
One hour of individual coaching;

Length: 8 - 4 teleconferences- 2 hours
Participants: 5 - 15

Team Synergy : Making it Make Sense

Main objective:


At the end of this session, the participant will be able to harness human potential to its fullest extent through team synergy,with the help of work techniques, and by applying positive and constructive attitudes in a concerted manner.

Specific objectives: At the end of this workshop, the participant will be able to:

- Understand, identify and establish the teams' values and its mission
- See the impact of effective communication within the team
- Maximize team results through roles and responsibilities
- Effectively apply personal accountability to maximize the performance of the team and of the company.

You will learn to:

• Understand the different types of communication become aware of our own behaviours
• Develop a method of communication that is focused on solutions
• Adopt the desired attitudes and approaches when resolving problems.
• Discover the human potential, strengths and limitations
• Understand the importance of roles and responsibilties
• How to apply personal accountability
• How to formulate constructive questions instead of destructive questions
• The impact of procrastination and blame
• The victim syndrôme
• Build the value structure ad well as the team's mission statement

This workshop includes:

Workbook
On-the-spot coaching throughout the workshop
1 day group activity follows this workshop (optional)

Length: 16 hours
Participants: 5 - 15

The power of leadership

This program allows your leaders to fully understand the roles and responsibilities involved in being a team coach. At the end of this workshop, participants will have gained an understanding of the difference between influencing and manipulating their players, and the effect these have on mobilizing and motivating their team. They will also master and apply powerful and inspirational communication tools that will allow them to create a greater team synergy.

You will learn to:

• Demystify the role they play and the significance of that role within the organization;
• Understand the significance of their specific functions;
• Develop their savoir-faire (how-to skills) and their savoir-être (self-management skills);
• Identify the objectives they want to attain;
• Identify obstacles and irritants;
• Identify acquired strengths and determine specific actions that will work towards overcoming limitations;
• Definitively adopt success-oriented behaviours and attitudes;
• Understand the notion of power;
• Be able to adopt appropriate behaviours to negotiate with manipulative players;
• Be able to find solutions to conflicts within their team;
• Use appropriate decision-making tools;
• Gain an overview of the potential for and the fundamental steps in achieving different types of change and transformation within their teams.

This workshop includes:

Participant workbook
Visual presentation
Role playing
Individual follow-up meeting (coaching) for one hour, to take place after the workshop

Length: 12 - 6 teleconferences 2h hours
Participants: 6

How to create an unforgettable client experience?

By always learning more about ourselves and others, we naturally discover "a few" barriers to overcome, but more importantly, we find a strong capacity to communicate effectively, which enables us to accomplish significant results as a customer-service team.

All our efforts at communicating with internal and external clients will be translated into into a welcoming attitude that is considerate of the business relationship. This training program is an introduction that will help maximize the potential of the concept of an unforgettable client experience.

You will learn to:

• Be able to demystify their roles and their own importance for sales and customer-service results;
• Develop a willingness to help and commit to truly listening to their customers' needs;
• Develop their savoir-faire ( how-to skills) and their savoir-être ( self-management skills);
• Learn to listen with the intent to understand;
• Become familiar with the behaviours that add up to a welcoming attitude;
• Receive the tools required to really grasp the customers' needs and to overcome obstacles to make sure those needs are properly met;
• Definitely adopt success-oriented behaviours and attitudes;
• Understand that the ability to truly listen is a skill that is developed and mastered, and that it is one of the most empathetic ways of making someone feel welcome.

This workshop includes:

Participant workbook
Visual presentation
Role playing
Individual follow-up meeting (coaching) for one hour, to take place after the workshop

Length: 8 - 4 teleconferences 2 hours
Participants: 5-15

strategic account management

Optimize account penetration and profitability of your key accounts

Are you a supplier or a strategic partner?

Strategic Account Management examines the strategic and tactical elements involved in key account sales.  This program is designed to help you establish holistic, value-based partnerships with large customers, optimize your penetration of those accounts, and maximize the revenue and profit they generate for you and your company.

Who should attend?

• Key account representatives
• Sales people focused on business-to-business account selling with less than 20 accounts

You will learn to:

• Implement consultative investigation to uncover key information for a synergistic partnership
• Maximize the Return On Time Invested with each of your key accounts
• Employ a step-by-step method to become your customers’ strategic partner
• Selectively target the key account you approach for new business development

This workshop includes:

• Building blocks of Successful Key Account Selling
• Strategic Territory Planning: goal setting and forecasting
• Strategic Key Account Sales Process : intelligence, growth, and implementation
• Strategic Account Management: consultative advice and business solutions

Duration of program: 24h- 8 teleconferences of 3 hours

Individual coaching and follow-up sessions are available once the above program is completed

Number of participants required for a private program:  Minimum 6 participants and a maximum of 15 people.

Length: 24- 8 teleconferences 3 hours
Participants: 6-15

Professional Consultative and Strategic Sales Program

 

The Recognized Standard for Sales Excellence

Coaching Vision Action is committed to excellence in the sales profession by maintaining progressive competency standards for sales professionals. Our mission is to enhance your value and credibility as a sales professional through professional standards.

Gain the competitive edge – with this consultative and strategic approach.

You will learn to:

• Maximize your sales effectiveness by applying the consultative selling process
• Manage your individual qualities for sales and personal success
• Implement strategies for effective time management and goal setting
• Identify leads for your business development funnel
• Apply the elements of a good first call, plan a successful first visit and obtain a go-forward commitment

This workshop includes:

• Understand and Manage yourself: Personality traits for Sales Success
• Build your Business strategy: Territory Planning, Account Management, Business Development
• Consultative Selling: Effective Prospecting Approaches
• Secure the Business: Communication, Presentation and Negotiation

Duration of program: 24h- 8 teleconferences of 3 hours

Individual coaching and follow-up sessions are available once the above program is completed

Number of participants required for a private program:  Minimum 6 participants and a maximum of 15 people.

Length: 24- 8 teleconferences 3 hours
Participants: 6-15