Our training workshops

Team Synergy : Making it Make Sense

Main objective:


At the end of this session, the participant will be able to harness human potential to its fullest extent through team synergy,with the help of work techniques, and by applying positive and constructive attitudes in a concerted manner.

Specific objectives: At the end of this workshop, the participant will be able to:

- Understand, identify and establish the teams' values and its mission
- See the impact of effective communication within the team
- Maximize team results through roles and responsibilities
- Effectively apply personal accountability to maximize the performance of the team and of the company.

You will learn to:

• Understand the different types of communication become aware of our own behaviours
• Develop a method of communication that is focused on solutions
• Adopt the desired attitudes and approaches when resolving problems.
• Discover the human potential, strengths and limitations
• Understand the importance of roles and responsibilties
• How to apply personal accountability
• How to formulate constructive questions instead of destructive questions
• The impact of procrastination and blame
• The victim syndrôme
• Build the value structure ad well as the team's mission statement

This workshop includes:

Workbook
On-the-spot coaching throughout the workshop
1 day group activity follows this workshop (optional)

Length: 16 hours
Participants: 5 - 15

The True Transformative Power Of Authentic Leadership

Welcome, Leaders of all levels!

We embark on a transformative journey to unlock the true power of authentic leadership.  In this workshop, we will delve deep into the core principles that define exceptional leaders and explore how embracing authenticity can revolutionize your leadership style. 

Get ready to discover the secrets to building trust, fostering collaboration, and inspiring your team to reach new heights. Together let's unleash the leader within and create a ripple effect of positive change throughout your organization!

During this program you will truly understand your role and responsibilities and the core principles that define powerful and authentic team coaches. At the end of this workshop, you will have gained an understanding of the difference between influencing and manipulating your players, and the effect these have on inspiring and motivating your team to reach new heights. You will also master and apply powerful and inspirational communication tools that will enable you to create a greater team synergy and bring forth a positive change of culture within your organization.

You will learn to:

• Demystify the role you play and the significance of that role within the organization;
• Understand the significance of your specific functions;
• Develop your savoir-faire (how-to skills) and your savoir-être (self-management skills);
• Identify the specific objectives that you want to attain;
• Identify obstacles and irritants;
• Identify acquired strengths and determine specific actions that will work towards overcoming your limitations;
• Definitively adopt success-oriented behaviours and attitudes;
• Understand the notion of power;
• Be able to adopt appropriate behaviours to negotiate with manipulative players;
• Be able to find solutions to conflicts within your team;
• Use appropriate decision-making tools;
• Gain an overview of the potential for and the fundamental steps in achieving different types of change and transformation within your team.

This workshop includes:

Participant workbook
Visual presentation
Participant workshop: 8-2hour live webinars or 2 full days on-site workshops
Individual follow-up meeting (coaching) for one hour, to take place after the workshop

Length: 16 h hours
Participants: Maximum 10 participants

How to create an unforgettable client experience?

By always learning more about ourselves and others, we naturally discover "a few" barriers to overcome, but more importantly, we find a strong capacity to communicate effectively, which enables us to accomplish significant results as a customer-service team.

All our efforts at communicating with internal and external clients will be translated into into a welcoming attitude that is considerate of the business relationship. This training program is an introduction that will help maximize the potential of the concept of an unforgettable client experience.

You will learn to:

• Be able to demystify their roles and their own importance for sales and customer-service results;
• Develop a willingness to help and commit to truly listening to their customers' needs;
• Develop their savoir-faire ( how-to skills) and their savoir-être ( self-management skills);
• Learn to listen with the intent to understand;
• Become familiar with the behaviours that add up to a welcoming attitude;
• Receive the tools required to really grasp the customers' needs and to overcome obstacles to make sure those needs are properly met;
• Definitely adopt success-oriented behaviours and attitudes;
• Understand that the ability to truly listen is a skill that is developed and mastered, and that it is one of the most empathetic ways of making someone feel welcome.

This workshop includes:

Participant workbook
Visual presentation
Role playing
Individual follow-up meeting (coaching) for one hour, to take place after the workshop

Length: 8 - 4 teleconferences 2 hours
Participants: 5-15

Professional Consultative and Strategic Sales Program

 

The Recognized Standard for Sales Excellence

Coaching Vision Action is committed to excellence in the sales profession by maintaining progressive competency standards for sales professionals. Our mission is to enhance your value and credibility as a sales professional through professional standards.

Gain the competitive edge – with this consultative and strategic approach.

You will learn to:

Gain the Competitive Edge- with this Consultative and Strategic Approach you will learn to:

- Product/Industry/Company Knowledge
- Sales Personality traits 
- Influential Communication Skills
- Build your Business Strategies: Strategic Territory Planning, Account Management, Strategic Business Development
- Consultative Selling Skills and Techniques: Effective Prospecting Approaches
- Securing Business: Communication, Presentations and Negotiations

Included in the registration fees: Participant workbook, case studies, rôle plays and 1 hour individual coaching session following the full delivery of the program.

This workshop includes:

• Duration of program: 24h- 8 teleconferences of 3 hours

Individual coaching and follow-up sessions are available once the above program is completed

Number of participants required for a private program:  Minimum 6 participants and a maximum of 15 people.

Length: 24- 8 teleconferences 3 hours
Participants: 6-15