Job satisfaction has steadily declined in the workplace over the past ten years. In the US , The Conference Board reports, “half of all Americans are satisfied with their jobs, down from nearly 60 percent in 1995.” Only 14 percent say they are “very satisfied.” The largest decline was in employees ages 35-44. CareerBuilder has recently reported, “six out of ten workers plan to leave their current employer for other pursuits within the next two years!”
With declining job satisfaction comes the risk of increased turnover and all of its well-documented costs:
Improve satisfaction and retention; improve profitability.
The Harvard Business Review reports that a five percent increase in retention often results in a 10 percent decrease in costs and productivity increases ranging from25 percent to 65 percent! As an individual business, it may help to learn what produces job satisfaction. The correct answers are not always the obvious ones!
Take this quiz to see what you know about producing job satisfaction:
Mark these statements as True or False
How well did you do? What can you do to improve employee satisfaction in your business?
With a little work and creative thought, even employees with low morale can become motivated, enthusiastic and satisfied in their jobs!